Reviews

9.5
Review score

Score Breakdown

Cleanliness
9.7
Comfort
9.7
Property location
8.9
Facilities
9.7
Staff
9.9
Value
9.0

Reviews

    antoine
    hk

    Review score

    10
    23 September 2018
    There are no comments available for this review.
    mkhuang
    tw

    Review score

    7.9
    22 September 2018

    Good

    So far away from station. Room is a little bit old.
    Love their outdoor hot spring. There is a massage chair in our room. Bed is sooo comfortable. Great dinner. Staff can speak English and Chinese.
    Chan Cecilia
    hk

    Review score

    9.2
    5 September 2018

    Private and very attentive .

    The small hot spring at the garden
    au

    Review score

    9.2
    8 August 2018

    Lovely and private heavenly place for a couple

    Friendly Staff
    Mavis
    hk

    Review score

    10
    22 June 2018

    A good stay

    The hotel staff are very nice. My room has three onsens. It’s good for family travel.
    Ron
    tw

    Review score

    7.9
    30 May 2018

    Overall experience was wonderful and will likely visit again.

    Eating times were not open but were fixed and not necessarily the most convenient for us. Schedules of pick-up and departure are fixed by the hotel and again not necessarily the most convenient for guests. A comment for older guests is that the room is likely to be Japanese futon style with beds and tables low making it difficult, perhaps, to sit or get up from bed.
    Breakfast and dinner, which were mainly Japanese style, were provided as part of the room rate and were excellent. Our room had individual hot pools for relaxing. Also, there was a very nice large open onsen with great views that was available to use in a private fashion. The restaurant, for us, consisted of private room dining which was appreciated. Staff were very good but communication in English may not be very strong. Mandarin Chinese is OK as some staff were Taiwanese. Ground walkways were pretty with flowering plants. A moderate but pleasant walk takes one into a tourist oriented town and the rail station.
    Shihui Wu
    sg

    Review score

    9.6
    26 May 2018
    the location is far from the main street. But the nice onsen compensated for it.
    The food was very good. Great hospitality shown by the owner and staffs. Location is away from the busy street so it was very quiet. Nice outdoor and room onsen...
    Yuen Wan
    hk

    Review score

    10
    11 May 2018

    Excellent

    No
    Wonderful
    munchy520
    au

    Review score

    10
    2 May 2018

    Very enjoyable and would definitely come again!

    Didn’t have anything in particular that we disliked.
    Lovely experience at this Ryokan, relaxing and the food was satisfying! Had a lovely souvenir before we left, will definitely come back as it is more value for money!
    au

    Review score

    10
    29 April 2018
    There are no comments available for this review.
    th

    Review score

    10
    26 April 2018

    Excellent :)

    Arthur1993
    de

    Review score

    10
    10 April 2018

    Perfect stay

    It was just awesome
    The room and the Onsen were so nice. Especially the food is excellent. They even surpassed all the wishes we asked them. The small town near the Ryokan is very cute and nice.
    dk

    Review score

    9.2
    9 April 2018

    All in one: exclusive bath and wonderful Japanese cuisine

    Wonderful setting of the place on the foot of hill and very relaxing and comforting atmosphere. Spacious room. Welcoming, courteous, attentive and professional staff were extraordinary. Private bath and family bath were great and exquisite and delicious dinner and breakfast were excellent. We enjoyed the whole stay and look forward to going back again in the future.
    hk

    Review score

    8.8
    30 March 2018

    Good living experience. Highly recommended.

    the location is a bit far away from the train station. However, the staff did drive us there upon receiving our call and thus the location issue does not matter.
    A decent room with excellent view. the staff were so helpful and the prepared dinner & breakfast were good.
    hk

    Review score

    8.3
    21 March 2018

    Good food with great outdoor onsen!

    There was two big spiders in our room :( but the staff did help us to get rid of it
    Out door onsen, pick up service from Yufuin Station , the food!
    Vai Keong
    mo

    Review score

    9.6
    15 March 2018
    Very good
    Rongguo
    kr

    Review score

    10
    17 August 2018
    everything was perfect
    the owner picked us up at the station. they answer all my questions friendly. Food was beyond excellent. There is really nothing to complain about.
    Netnapis, Veera
    th

    Review score

    9.4
    18 June 2018
    None
    Great services and great food.
    prangwirong
    th

    Review score

    10
    21 April 2018

    perfect, best hotel i’ve ever been

    SinSaytion
    au

    Review score

    10
    3 April 2018
    No credit card facility.
    Everything. From the staff, the room, the food is the most memorable. Will definitely come back again.
Loading reviews